SMS Privacy Policy

Effective date: March 23, 2026

Emergency Medical Services University, LLC d/b/a EMS University (“EMS University,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information related to our text messaging program.

1. Information We Collect

When you opt in to receive SMS messages from EMS University, we may collect your mobile phone number, your consent record, the content of messages you send to us, and operational messaging data such as delivery status and timestamps.

2. How We Use SMS Information

We use SMS-related information to send conversational and informational messages related to your inquiry, student support, scheduling, reminders, attendance follow-up, enrollment follow-up, and other customer care matters.

3. Consent and Opt-Out

SMS consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact info@emsuniversity.com or 800-728-0209.

4. Data Sharing

We do not sell, rent, or share SMS opt-in data, mobile numbers, or consent records with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors or service providers supporting our messaging program or as required by law.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

6. Contact

Emergency Medical Services University, LLC
501 South 48th Street
Tempe, AZ 85281
Email: info@emsuniversity.com
Phone: 800-728-0209